Shipping Policy

Shipping Information

All in stock orders will be shipped within 3 business days from date of payment (Monday-Friday, excluding weekends and holidays).  Delivery dates and shipping costs are estimated based upon the availability of your items, total weight, shipping method and shipping destination.

US Domestic Orders     

Basically, we offer 3 options for the shipping:-

1) You can provide your shipping labels, we will provide the package dimension and weight after receipt of your order.

2) If you want us to take care of the shipment. FedEx or UPS Ground are Glaze - Elegance Enterprise major shipping carrier. The shipping cost will be automatically calculates before check out. It takes 5-8 days for the ground delivery normally.

3) We also provide the other carrier services, it is recommended to take the carrier service for the shipment over 3 cases. It is a flat rate charge based on the number of case you order. It takes about 7-14 days for the delivery. 

International Orders

You will have two options to choose either FedEx International Economy or your own preferred method of shipping for International Orders.

1) FedEx International Economy is Glaze - Elegance Enterprise ONLY shipping carrier for international order. The shipping cost will be automatically calculates at check out.

2) If you choose your own freight forwarder, please email to info@glazeshoe.com with your order number and shipping instruction (Your preferred carriers Name, Contact person and Number). We will provide FREE local delivery if your carrier is located in Southern California Otherwise, you can arrange pick up at our warehouse by your carrier or we can ship the packages to you carriers by FebEx / UPS ground delivery at your cost.

Customers are responsible for any duties or taxes imposed by your country's custom office.

**We will not hold any case until we got the payment**

Seller Permit Request (Sales Tax Exemption)

Wholesale customers with a ship to address within the state of California may exempt from sale tax a valid Seller’s Permit or California Resale Certificate. To be exempt from the California Sales Tax, please send a valid Seller’s Permit or California Resale Certificate with the information of your login email address and contact number to info@glazeshoe.com or fax to 626-810-3838

California Resale Certificate - Download